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Accessibility

People who most need a lay advocate are often the least well served by software. Last updated 16 August 2026.

Draft — not yet reviewed. This document is a working draft and has not been settled by a New Zealand qualified lawyer. Do not rely on it as a binding statement of our obligations to you until this notice is removed.

Our commitment

We build to the Web Content Accessibility Guidelines 2.1 at Level AA, and follow the New Zealand Government Web Accessibility Standard as a reference for public-facing content.

What we do

Known gaps

We would rather name these than imply the work is finished.

Alternatives

If part of the service is not usable for you, we will help you complete the same task another way rather than leave you without a route. Ask through the support page.

Reporting a barrier

Tell us what you were trying to do, the page you were on, and the assistive technology or browser you were using. Reports that block someone from filing a document are treated as urgent. Contact us through the support page.

LegalAI is based in Aotearoa New Zealand, and accessibility feedback is reviewed by the team that builds the product, not a separate queue.